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Maximum Marks: 100

Semester Examination: 70

Internal Assessment: 30



Organizational Effectiveness; Critical issues of organizational effectiveness; Various approaches to measuring effectiveness; Value creation process by organization; Organizational Change-Change Process; Types and forms of organizational change;  Forces for  change, Resistance to change, Relationship among organizational change,   design and effectiveness.

Organizational Culture-Meaning and Characteristics; Culture Versus Climate;Creating the Organization Culture; Strong and Weak Cultures,  Cross-cultural dynamics; Power and Politics- Concept; Bases of Power; Power, Authority and Influence; Political implications of power.


Conflict and Negotiation- Concept; Process of Conflict; Conflict levels; Reactions to conflict; Management of Conflict; Resolution Strategies; PRAM Model. Leadership- Concept; leadership skills, Styles and Theories of Leadership-trait Theory; Situation Theory, Path Goal Leadership; Transactional and Transformational Leadership.


Work Stress and Its Management- Understanding Stress and its consequences;Hans Selye’s General Adaptation Syndrome (GAS) Potential sources of stress;Effects of stress; Coping Strategies- Individual and Organizational Coping Strategies.


Note-The list of cases and specific references will be announced by the concerned faculty
in the class at the beginning of the semester.

Suggested Readings:

1. Theory of Organization Development and Change by Cummings/ Worley CENGAGE  Learning,  New Delhi, 2009

2. Organizational Development by French and Bell, Prentice Hall of India,New Delhi.

3. Changing Organizations By Bennis.W.G. Tata McGraw Hill,New York.

4. Organization Theory, Change and Design by Richard L.Daft CENGAGE Learning, New Delhi, 2009.

5. Organization Design for Excellence by Khandwalla,Tata McGrawhill,New Delhi.

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